Cancellation Policy

At Sangeet Sattra, we strive to ensure a smooth and respectful process for all students participating in our convocation ceremony. As payments are collected through the respective institutional in-charges on behalf of students, we request institutions to kindly take note of the following cancellation policy:

1. Cancellation by Institution

  • Cancellations must be communicated in writing via official email to Sangeet Sattra at least 10 days prior to the scheduled convocation date.
  • For eligible cancellations made within the specified time, a refund of 75% of the total paid amount will be processed to the institution.
  • No refund will be provided for cancellation requests received less than 10 days before the convocation date.

2. Substitution of Candidates

  • Institutions may substitute a student in place of a cancelled participant, provided the change is notified at least 7 days before the convocation.
  • All substituted candidates must meet the eligibility criteria and submit the required documents.

3. Non-Attendance

  • No refunds will be issued in case a student fails to attend the convocation without prior written cancellation notice from the institution.

4. Cancellation by Sangeet Sattra

  • In the rare event that the convocation is cancelled or rescheduled by Sangeet Sattra due to unforeseen circumstances, a full refund will be issued to the institution or the event will be rescheduled with prior notice.

5. Mode of Refund

  • Approved refunds will be processed to the same account from which payment was received, within 30 working days of confirmation of cancellation.

For any queries or clarification regarding this policy, please contact our office at:

Sangeet Sattra Bhawan

Chandmari

Guwahati-3

[email protected]

+91 60032 36053